Import failed

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  irgendeineuserin · Member · Aug 9, 2015 at 3:32 pm

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  Hi,
  sorry, just got an e-Mail:
  We are sorry, but there was an error while performing your blog import to http://interglazial.wordpress.com
  Please contact support, and we’ll get everything fixed.

  The import worked good until now. Could you please reset the importer again? Thank you.

  The blog I need help with is: (visible only to logged in users)

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  kristinavanhoos · Member · Aug 9, 2015 at 4:04 pm

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  I have taged this so that a staff member can address your issue. Please be patient.

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  rachelmcr · Member · Aug 10, 2015 at 12:07 pm

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  Hi there,

  There was a problem with a character in your latest WordPress import file, and that was causing the import to fail. I corrected that problem and restarted that import for you.

  Please let me know if you have any further trouble with that.

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  irgendeineuserin · Member · Aug 11, 2015 at 1:07 pm

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  Sorry, didn’t work. Got another E-Mail with Import failed.

  I will correct the file. Please reset the importer.
  Thank you for your support.

  (Sorry. German has many characters that should be rewrote in HTML.)

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  rachelmcr · Member · Aug 11, 2015 at 1:13 pm

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  Sorry about that! As long as the characters are written with UTF-8 encoding, the import will work. (They don’t have to be written in HTML.)

  I checked with my team and there was actually a different problem in the same import file. I just reset your importer — would you like me to try to fix your import file and start the import again for you?

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  irgendeineuserin · Member · Aug 13, 2015 at 12:50 pm

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  Hello,

  Thank you for resetting the importer.
  If you have found the error which led to the abort of the import, please try the import again. Thank you.

  Please tell me what is the error in the files, so I can correct this error. For I have a couple of files that I want to import. :-)

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  rachelmcr · Member · Aug 13, 2015 at 3:28 pm

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  Hi there,

  There was some content that isn’t supported on WordPress.com, and that was causing trouble for the import. I just tried the import again without that content and it worked this time. :)

  You can learn more about the kind of content that isn’t supported here on our Code support page.

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  irgendeineuserin · Member · Aug 14, 2015 at 8:54 am

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  Thank you for your support. I’ll read the manual.

  It seems I should transfer every article by hand. ;-)

  The Import failed again:

  Please contact support, mention error code 406, and we’ll get everything fixed

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  rachelmcr · Member · Aug 14, 2015 at 11:56 am

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  Hi there,

  I’m sorry! Did you try to import a new file, or was that from the import I started again for you? (If it was a new file, what was the name of the file you imported?)

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  irgendeineuserin · Member · Aug 14, 2015 at 1:59 pm

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  No, I didn’t try to import a file.
  I was not able to start an attempt because the import was not reset. :-)

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  rachelmcr · Member · Aug 14, 2015 at 3:56 pm

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  Hi there,

  Sorry about that! I must not have completely fixed the import file — I am checking again with my team to try to resolve that for you so the import will work. Thank you for your patience while we sort this out. :)