Import failed

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  sgarrity · Member · Nov 10, 2015 at 1:54 pm

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  I tried importing blog content (in the wordpress format) and received this error:

  ‘We are sorry, but there was an error while performing your blog import to http://brucegarrity.wordpress.com.

  Please contact support, mention error code 502, and we’ll get everything fixed:

  http://support.wordpress.com/contact’

  Do you have any more detail on the failure? Thanks.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 10, 2015 at 7:38 pm

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  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Nov 10, 2015 at 8:50 pm

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  Hi there Steven,

  Occasionally, the importer stalls during the process, but I have deleted the import job. Can you please try running the import again?

  brucegarrity.wordpress.com/wp-admin/import.php

  If it fails again, please let us know and we can investigate further for you. Many thanks!