import failed

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  paretomarketing · Member · Nov 12, 2015 at 6:10 pm

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  Hi, I’ve done an import and it’s not pulled across all my posts (only about half). I’m exporting and importing from another wordpress blog. I was going to just resubmit but it says it’s still processing?

  The blog I need help with is: (visible only to logged in users)

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  noebiewan · Member · Nov 12, 2015 at 6:27 pm

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  What was the size of the file you were trying to import?

  There is a 15 MB limit, so sometimes you have to break up the file into smaller ones if it’s a really large file.

  If the import fails because of the file being too large, it may require staff assistance to kill the process so you can start over.

  I’ll tag this thread to get their attention.

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  supernovia · Staff · Nov 12, 2015 at 6:57 pm

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  Hi @reallysimpleweb, I’ve reset the importer for you.

  Can you try making a new export after clearing out any unmoderated spam comments?

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  mumbletymuse · Member · Nov 12, 2015 at 7:56 pm

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  I have received the Export File url, but now I can’t find the WXR .xml file to “click upload and import”

  So the file is just hanging out in the file.

  The blog I’m trying to import TO is sometimeinwonderland.com

  the export is from mumbletymuse.com

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  mumbletymuse · Member · Nov 12, 2015 at 8:03 pm

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  modlook http://sometimeinwonderland.com

  I may need to reduce the size of the file

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  supernovia · Staff · Nov 13, 2015 at 12:58 am

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  Hi @mumbletymuse, that doesn’t sound like quite the same issue. I’ll email you & if you’ll respond with the export file, we’ll try from our end. Cheers :)

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  princesscarcar · Member · Nov 13, 2015 at 1:43 am

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  I received an ‘Import Fail’ email when I was importing my blogs. so I try to refresh the page and try again but the page keeps pending on the Processing Page for more than 24 hours. What should I do so that I can continue my importing procedure? :) Thank you

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  supernovia · Staff · Nov 13, 2015 at 6:07 am

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  @princesscarcar, I reset the importer for you.

  I’m going to go ahead and close this thread. If anyone else needs help, each of you will either start a new thread and tag it “Modlook” or contact us here:
  http://en.support.wordpress.com/contact

  Cheers, all!

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  mumbletymuse · Member · Nov 13, 2015 at 3:00 pm

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  Hi Velda… thanks. I haven’t used forum before, and usually don’t need support beyond the main site.

  Here is the export file. What I am trying to do is import my site from one of my premium sites to another. I want to keep the content in both of the two blogs…so that I can eventually obtain a hard copy.

  [redacted]

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  supernovia · Staff · Nov 13, 2015 at 6:17 pm

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  No worries, we’ll work with you via ticket. Cheers :)