Import failed and not responding after 24 hours
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Hello, I was importing blogs with xanga backup yesterday, unfortunately I received a failed notice and tried re-importing the file today but the page is still “importing in progress” after 24 hours. Please kidnly advise if it is still importing properly or how to re-import the data.
Here’s the email i received:-
“We are sorry, but there was an error while performing your blog import to http://koliekwan.wordpress.com
Please contact support, and we’ll get everything fixed.”thank you very much!
best regards,
kolie
(email visible only to moderators and staff)The blog I need help with is: (visible only to logged in users)
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For complete instructions on how to do a Xanga import, please see:
http://en.support.wordpress.com/import/import-from-xanga/Note that you must open the .zip export folder you get from Xanga and import ALL of the files included in the .zip folder individually.
I’ll tag this thread for Staff to reset the importer. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Thank you timethief and Jackiedana!
I successfully re-imported the data yesterday, now keeps importing the rest backup, unfortunately I receive anthoer failure notice couple minutes ago… hope it will be fine tomorrow
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I have reset your importer again for you.
If you continue to have difficulty, I can try doing your import for you. I would just need your export file from Xanga. You could upload it to a filesharing service like Dropbox so I could download it. Please let me know if you want to try that option.
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