Import failure

  • Unknown's avatar
    imonlyobsessed · Member ·

    I was attempting to import my tumblr, but after an hour and a half it was still show 0/xxxx imported, so I selected ‘clear account information’ as listed on the page. Now when I attempt to reinitiate the import process it tells me that an import is already in progress. How can I complete an import?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    themagicrobot · Member ·

    See: https://en.forums.wordpress.com/topic/tumblr-imports/
    Due to the changes at tumblr there is currently heavy traffic at the WordPress.com importer so please be patient as staff work through the backlog. They need to reset your importer themselves.

  • staff-zinnia · Staff ·

    Howdy –

    I’ve reset the Tumblr importer for your site so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

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