import follow-up

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  garytammytravel · Member · May 22, 2017 at 1:36 am

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  I download my file from Travelpod. It was a .zip compressed file. It uncompressed to an XML – WordPress folder containing 1 XML file, Images folder, graphics folder, and a folder containing multiple HTML files. I went to your WEB site and dragged the XML file into the required box. I got the error message ‘missing body data ‘. What do I do now?

  The blog I need help with is: (visible only to logged in users)

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  garywbuck · Member · May 22, 2017 at 2:11 am

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  Worked for me…what did I do?
  1. Moved everything out of the zip file into a normal windows folder
  2. In WordPress I got to the import window and didn’t do darg and drop. I clicked in the middle of the drag/drop window and it took me to the normal windows file selector.
  3. My id in TravelPod is buckgw…so I had to open the folder called buckgw. Inside that I had to open a folder called XML-WordPress…and inside that are 12 files for my 12 blogs.
  4. I clicked on buckgw.trip.1 and away it went

  I suspect you’ve clicked on the wrong file

  Good luck
  Gary

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  timethief · Member · May 22, 2017 at 2:13 am

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  @garytammytravel
  Read this support doc:
  With the purchase of the WordPress.com Personal, Premium or Business plan, you are also permitted to upload zip files https://en.support.wordpress.com/accepted-filetypes/

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  timethief · Member · May 22, 2017 at 2:28 am

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  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kokkieh · Staff · May 22, 2017 at 9:30 am

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  Hi there,

  Did you try importing the file via My Site ->Settings ->Import? Please check if you’re able to import via this page instead:

  https://garytammytravel.wordpress.com/wp-admin/admin.php?import=wordpress

  If it fails there as well, there might be something wrong with the file Travelpod gave to you, so please try to get a new export from them in that case.

  That said, I’ve seen a few people reporting this error, and then on a subsequent retry it worked, so perhaps try importing the same file again.