Import from Tumblr Does not Work

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  mmilella678b6fa9f5 · Member · Mar 19, 2020 at 7:21 pm

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  When I try to import from my tumbler blog I get the error that I have to remove custom domain. I went ahead and did that. I removed the WP app from tumbler and logged out but still say the same thing that I cannot import the blog.

  The blog I need help with is: (visible only to logged in users)

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  mmilella678b6fa9f5 · Member · Mar 19, 2020 at 7:31 pm

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  I have also tried 2 browsers and chrome incognito mode.

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  kokkieh · Staff · Mar 20, 2020 at 8:02 am

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  Hi there,

  If you’re getting the custom domain error even after switching off the domain on Tumblr’s end, disconnect in the importer, go to the Apps section in Tumblr settings and remove WordPress there: https://www.tumblr.com/settings/apps

  Then restart the import.

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  mmilella678b6fa9f5 · Member · Mar 20, 2020 at 11:05 am

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  Thanks, I have done these steps multiple time and have tried incognito windows and various browsers all with no luck. I run through this fresh one more time but not feeling good that it will make a difference.

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  staff-mckluskey · Staff · Mar 20, 2020 at 12:11 pm

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  Let us know how it goes.
  Also, remember that with your plan you can access live chat support directly from https://wordpress.com/help/contact.
  It’s a faster way of getting help :)