Import from Tumblr error

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  moogiemoe · Member · Dec 4, 2018 at 3:00 am

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  While attempting to import from my tumblr, it seemed to be stuck showing no progress, so in an attempt to restart it, I followed the instructions above the options to import, ‘If your import gets stuck for a long time or you would like to import from a different Tumblr account instead then click on the ‘Clear account information’ button below to reset the importer.’, and selected Clear account information.

  Now all options say ‘Import this blog’, so I assumed it worked properly, but when I select it, I get the following error ‘You can only have one running import at a time. Please wait for the current one to complete. If you need any further assistance please contact support.’

  Please assist, thanks.

  The blog I need help with is: (visible only to logged in users)

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  teacupsarchive · Member · Dec 4, 2018 at 3:05 am

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  Same issue

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  kokkieh · Staff · Dec 4, 2018 at 8:55 am

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  Hi there,

  I’ve reset the Tumblr importer for your site so you can try again.

  If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

  If the new import doesn’t complete within 24 hours, please let us know.

  
  @teacupsarchive,

  Please create your own thread at https://en.forums.wordpress.com/?new=1 and include a link to your site, and we can help you there. Make sure to add the tags modlook and tumblr import to your thread so we don’t miss it.

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  moogiemoe · Member · Dec 9, 2018 at 9:24 am

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  Update:
  One Sideblog has successfully imported, however the second blog that is the main has been stuck on the “In Progress” status for over 48hrs

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  kokkieh · Staff · Dec 9, 2018 at 10:47 am

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  This is on http://whatwouldvexahliado.music.blog/, correct?

  I’ve double checked to confirm your import is still queued on that site. It didn’t get stuck.

  We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog, though.