Import from wordpress site to another wordpress

mypeachylife20171 · Member · Jan 11, 2018 at 11:08 am
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Hello,

I am trying to import from one wordpress site to another wordpress with wordpress importer tool, but I have started the importation yesterday and it is still importing without giving any kind of feedback (neither an error message). My xml file has 12MB is it to large? What should I do?

Thank you,
Tânia

The blog I need help with is: (visible only to logged in users)
pavanraheja · Member · Jan 11, 2018 at 11:38 am
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Hi Tania,

Chances are the importer might have stalled –– staff can help you with resetting it. To make it quicker please share the URL’s of the site you are trying to export from and import to. They should be able to assist you further.

Thank you for your patience, someone should get in touch with you soon.

Thanks!
gemmacevans · Member · Jan 11, 2018 at 11:50 am
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Hi Tânia,

It looks like the importer on press362523352.wordpress.com stalled so I’ve reset it for you. Please try clearing your browser cache using these steps:

Solve Common Browser Issues

Then refresh the page and try importing your .xml file again.

My xml file has 12MB is it to large?

The maximum support file size for imports is 15MB. Larger files like yours can take a little longer to import but it should still work :)

Let me know how you get on.
mypeachylife20171 · Member · Jan 11, 2018 at 2:16 pm
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Hi Gem,

I clean my cache, even tested with incognito, but it still gives me the message that it is importing :( . It did not allowed me to try to restart the import.
It will be possible to import my site?
gemmacevans · Member · Jan 11, 2018 at 2:41 pm
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Hi Tânia,

Okay, thanks for trying that for me. The continuous spinner is a known issue we are looking in to at the moment but you should still be able to import through your WP Admin dashboard:

https://press362523352.wordpress.com/wp-admin/admin.php?import=wordpress

Come back to me if you have any problems there.
mypeachylife20171 · Member · Jan 11, 2018 at 2:56 pm
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Thanks for your quick responses Gem.

I’m trying to import from the Admin dashboard as you recomended, but I’m getting this error:

“Using LIBXML_COMPACT Using LIBXML_PARSEHUGE
Sorry, there has been an error.
This does not appear to be a WXR file, missing/invalid WXR version number”

But I’m sure I’m uploading a .xml file with only 12MB.
I have exported the xml also from the WP Admin, with all the content.
What can I do more?
staff-zinnia · Staff · Jan 11, 2018 at 10:32 pm
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Hi – I am going to follow up for gemmacevans here.

Have you already tried a fresh export file?

I’ll be glad to give it a try from my side and see if it goes through. Which site did the export file come from?

And, just to be sure I am on the same page, you want to import the file on to press362523352.wordpress.com ?
mypeachylife20171 · Member · Jan 12, 2018 at 9:45 am
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Hi liz

The wordpress did not allowed me to restart the import so I couldn’t try with a new export file.

The export come from press.vodafone.pt. And I’m trying to import to press362523352.wordpress.com

Thank you!
staff-zinnia · Staff · Jan 12, 2018 at 2:22 pm
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Thanks.

Are you willing to email me a copy of the file? Since press.vodafone.pt is not on our service I am unable to create my own export copy.
mypeachylife20171 · Member · Jan 12, 2018 at 2:30 pm
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Yes Liz, where can I find your email?
staff-zinnia · Staff · Jan 12, 2018 at 2:33 pm
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I’ve just sent a note your way via email. You’ll be able to reply to me directly there.
mypeachylife20171 · Member · Jan 12, 2018 at 3:03 pm
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I have just replied your email. Please give me feedback when it’s ok.
staff-zinnia · Staff · Jan 12, 2018 at 3:26 pm
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Great. We can continue our conversation over email now. I’ll be in touch soon-ish.

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