Import from WordPress stalled

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  mattwebster99 · Member · May 24, 2016 at 7:37 pm

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  I’m importing from another wordpress blog but it’s taking over 24 hours so I think it needs resetting. It’s a small XML and the other imports I’ve done of a similar size have been completed really quickly.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 24, 2016 at 7:39 pm

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  What is the size of the XML file, please?
  Is the site you have the XML export file from still online?
  If yes, what is the URL?

  Sometimes the importer gets stuck. If the file is large you may have to import Posts, Pages, etc. in separate files. Or if the file is very large Staff may have to do the import.

  I tagged this thread with modlook for Staff help for you. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  mattwebster99 · Member · May 24, 2016 at 8:38 pm

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  Many thanks timethief. The XML is 524Kb.
  Site exported from is mrfcu8.wordpress.com

  Thanks,
  Matt

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  timethief · Member · May 24, 2016 at 10:53 pm

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  You’re welcome. All you need now is patience. :)

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  chrisrudzki · Member · May 24, 2016 at 11:42 pm

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  Alright. I’ve cleared the import process. Can you try again?

  Any dupes won’t be imported.

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  gswone · Member · May 25, 2016 at 3:21 pm

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  @chrisrudzki: I also have exactly the same process: my import is stuck with 2wrdsb8r.wordpress.com

  If you could help it will be great.

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  chrisrudzki · Member · May 26, 2016 at 5:30 pm

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  @wganesh — Okay. Try again please. https://2wrdsb8r.wordpress.com/wp-admin/admin.php?import=wordpress

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  mattwebster99 · Member · May 26, 2016 at 6:13 pm

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  Hi there, I tried again and it’s stalled again.

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  chrisrudzki · Member · May 26, 2016 at 10:46 pm

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  Sorry about that. Can you try emailing it to us? We’ll have a look.
  help at wordpress.com

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  mattwebster99 · Member · May 27, 2016 at 12:07 am

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  For sure. Emailing now.

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  rachelsquirrel · Member · May 27, 2016 at 7:04 am

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  Hi there,

  I can’t see an email from you in our system. Did you use the email address associated with your account? To make things a bit easier I’ve just sent you an email. Let me know if you didn’t get it.