Import from wordpress – xml
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Hi. I attempted to import from a wordpress blog (exported to XML) into a new wordpress blog, and it has been well over 24 hrs and it still says ‘We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.’
The blog I need help with is: (visible only to logged in users)
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What is the size of the XML file, please?
Is the site you have the XML export file from still online?
If yes, what is the URL?Sometimes the importer gets stuck. If the file is large you may have to import Posts, Pages, etc. in separate files. Or if the file is very large Staff may have to do the import.
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Hello!
I just had a look at this site – https://lightspeedlasertattooremoval.wordpress.com – and I can’t see any stuck imports there. Is this the one you’re trying to import to? Let me know if you still need a hand.
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Yes I still need a hand. I began the import on Saturday I think (if not Friday) It hasn’t progressed since yesterday and very little has been imported.
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It also still has the same message.
‘We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.’ -
Am I in the wrong place to resolve this issue? Is there any other way to get staff support?
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Ah, sorry indeed. You’re right: there was a stuck job. I’ve just killed it. Can you try the import again and let me know if you have any problems.
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