Import hangs, email with error code 0

  • Unknown's avatar
    sgdblogtest · Member ·

    I am trying to import a WP XML file into sgdblogtest.wordpress.com and I got an email after a few minutes stating that the import failed with error code 0.

    On the import page, the import hangs and doesn’t finish. It has been running for several hours.

    I’m testing this import for use on another WP site.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·
    1. Has 24 hours passed since you tried to import?
    2. Is the site you created the XML export file from still online? If so post the URL here.
    3. Did you remove all unapproved comments and advertising before you made the XML export file?

    Sometimes the importer gets stuck. If the file is large you may have to import Posts, Pages, etc. in separate files. Or if the file is very large Staff may have to do the import.

    I tagged this thread with modlook for Staff help for you. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • supernovia · Staff ·

    Hi folks, @timethief’s advice is correct – we see this sometimes if there’s a malformatted comment, and that usually happens with unapproved spam comments.

    @sgdblogtest can you clear the spam and create a fresh export, then import that? I’ve ensured your importer has been reset.

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