Import has been more than 24 hours

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  shimachan55 · Member · May 23, 2017 at 4:02 pm

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  Hi all,

  I tried to import posts from one blog to https://shimachan55.wordpress.com/ and on this page https://shimachan55.wordpress.com/wp-admin/admin.php?import=wordpress it shows the following message:

  Import WordPress
  Processing…

  We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.

  Please help.

  The blog I need help with is https://shimachan55.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 23, 2017 at 4:47 pm

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  Sometimes the importer gets stuck. If the XML export file is large you may have to import Posts, Pages, etc. in separate files. Or if the XML export file is very large Staff may have to do the import.

  I tagged this thread with modlook for Staff help for you. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  gemmacevans · Member · May 24, 2017 at 10:01 am

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  Hi shimachan55,

  The importer got stuck so I’ve reset it for you. Please try importing again and let me know if you run into any more problems.