Import has taken longer than 24 hours

  • Unknown's avatar
    aromadesu14 · Member ·

    Hello there, I’m new to WordPress, and I’ve been waiting to import my Tumblr account here, but it’s been taking a while. I started importing last week, and it doesn’t look like it’s progressing all that fast. Instructions told me to contact support, but I understand if you get a lot of requests like these.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi aromadesu14,

    It appears the Tumblr import on your site has now failed, so I’ve reset the importer so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re still experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted, but it could be a few days before your new import is processed.

    If some posts have already imported they will be skipped by the importer during your next attempt, so they should not be duplicated.

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