Import Hung Up

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  rbasu · Member · Oct 11, 2018 at 10:19 pm

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  My import (from a different WordPress site) seems to be hung up. It’s been hours and there’s no sign that anything at all has happened. Can you kill the job so that I can try again?

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Oct 12, 2018 at 6:21 am

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  gemmacevans · Member · Oct 12, 2018 at 9:37 am

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  Hi rbasu,

  I’m not seeing any stuck imports in your account for caltechesarchive.wordpress.com but I’ve reset the importer just to be sure there isn’t anything running in the background. Could you try clearing your browser cache, refreshing the page and running the import again?

  Come back to me if you have any trouble.