Import is Incomplete

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  sogrady · Member · Dec 1, 2012 at 8:22 pm

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  I’m attempting to migrate from a self-hosted WordPress instance to one on WordPress.com. The export produced what appears to be a complete .xml backup (~1.3MB). The email I received following the import said that the operation was complete.

  The migrated site, however, is missing a substantial amount of content. The old site had 171 posts in it; the new one only displays 69. The number of imported categories and tags are correct, but as with content, a great many comments are missing (327 old, 127 new).

  Spot checking the exported .xml file, it appears to contain at least some of the missing content. The first blog post on the old site, as an example, is contained in the export file but is not present on the WordPress.com instance.

  Should I expect the content to show up eventually? Or has some portion of the import failed?

  The blog I need help with is: (visible only to logged in users)

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  supportbot · Member · Dec 1, 2012 at 8:22 pm

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  The blog you specified at wickedclevah.com does not appear to be hosted at WordPress.com.

  This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

  If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

  If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

  This is an automated message.

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  sogrady · Member · Dec 1, 2012 at 8:23 pm

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  The site is hosted at WordPress.com; I have purchased domain mapping for the blog and reset the nameservers.

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  timethief · Member · Dec 1, 2012 at 8:25 pm

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  Hi there,
  I tagged this thread for Staff assistance with your import. It’s the weekend so please be patient while waiting.

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  sogrady · Member · Dec 1, 2012 at 8:32 pm

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  @timethief: will do, appreciate the reply.

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  timethief · Member · Dec 1, 2012 at 8:35 pm

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  You’re welcome. :)

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  zandyring · Staff · Dec 4, 2012 at 7:31 pm

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  Hi there,

  As a first step, try re-importing the file. If you don’t get all your content then, let us know, and we can see if there’s something that’s causing the glitch.

  Cheers!

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  sogrady · Member · Dec 4, 2012 at 9:58 pm

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  @zandyring: will this result in duplicate posts? and if so, is there a way to clear the existing content by batch?

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  zandyring · Staff · Dec 4, 2012 at 10:10 pm

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  It should just overwrite everything that’s duplicate, but if you want to bulk delete, you can do so from your “all posts page.”

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  sogrady · Member · Dec 22, 2012 at 8:13 pm

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  I re-imported the file and the dropped posts are still missing. Any ideas?

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  timethief · Member · Dec 22, 2012 at 8:14 pm

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  This thread is tagged for Staff support. Please subscribe so you are notified when they respond.

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  sogrady · Member · Dec 22, 2012 at 8:22 pm

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  Already subscribed, thanks!

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  timethief · Member · Dec 22, 2012 at 8:33 pm

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  Goof to know and you’re welcome.

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  zandyring · Staff · Dec 24, 2012 at 5:10 pm

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  Hi Sogrady,

  I’m going to transfer this to a private support ticket so we can exchange sensitive information. I will close this thread; watch your email!

  Cheers!