Import is not completed

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  jakepithf · Member · Sep 24, 2015 at 12:24 pm

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  Many thanks Darnell.

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  staff-doublebassd · Staff · Sep 24, 2015 at 11:58 pm

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  My pleasure!

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  hieuminh1 · Member · Sep 28, 2015 at 2:45 am

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  Hi Darnell,

  Thanks. Apparently the import process is still on since I saw the following message

  Processing…
  We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.

  I can not restart importing again

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  staff-doublebassd · Staff · Sep 28, 2015 at 2:19 pm

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  Hi there,

  I have deleted the import job. Please try running the import one more time:

  hieuminh1.wordpress.com/wp-admin/import.php

  and if it fails again, I will see if I can import it on my end.

  Thanks!

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  hieuminh1 · Member · Sep 29, 2015 at 8:55 pm

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  I restarted import but no result. Thanks for looking into this issue. My file is just 11M.

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  staff-doublebassd · Staff · Sep 30, 2015 at 4:01 pm

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  Hey there,

  I have started the import on my end for you. I will let you know once it is completed and you can let me know if everything has been imported correctly.

  Thanks!

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  hieuminh1 · Member · Sep 30, 2015 at 7:39 pm

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  Hi Darnell

  The import is not completed. It is still processing

  Thanks.

  HM

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  staff-doublebassd · Staff · Sep 30, 2015 at 8:56 pm

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  I restarted on my end. There was an error on the first attempt. Since it is 11M, I’ll give it some time to import and will update you once I receive an e-mail that everything is completed.

  Thanks.

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  jakepithf · Member · Oct 5, 2015 at 5:11 pm

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  Hi Darnell, i’m having more issues importing my blog.co.uk blog, i’m getting the same message again (“We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed”) – i attempted to do the import Sat morning (uk time) so it’s been a while now.

  Thanks in advance..

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  staff-doublebassd · Staff · Oct 5, 2015 at 6:33 pm

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  Hi @jakepithf,

  I initiated the import on my end. I’ll let you know when it has completed so that you can check and see if the transfer completed.

  Thanks!

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  jakepithf · Member · Oct 5, 2015 at 6:35 pm

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  Perfect, thanks Darnell

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  jakepithf · Member · Oct 9, 2015 at 10:10 am

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  Hi Darnell, any progress with the import?

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  keaweather · Member · Oct 9, 2015 at 11:04 am

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  Hi

  I am facing the same problem.

  https://keaweather.wordpress.com

  its been stuck for 2 days now.

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  bosselverein · Member · Oct 9, 2015 at 12:59 pm

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  Hi there,

  I have also tried to Import a blog and it still says that the import is in Progress. It`s been 40 hours so far.

  I also got an E-Mail that the Import failed and I may ask the Support.

  bosselverein.wordpress.com

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  staff-doublebassd · Staff · Oct 9, 2015 at 7:04 pm

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  @jakepithf

  The importer became stuck again, but I reset the importer, tried again, and I think everything imported over this time. Take a look for me and let me know.

  @bosselverein and @keaweather,

  Hi there,

  I have deleted both of your import jobs. Try running the import again and please let us know if it gets stuck.

  Thanks!

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  jakepithf · Member · Oct 9, 2015 at 7:07 pm

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  Thanks Darnell, it worked a treat…just another 10 more xml files to import :)

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  staff-doublebassd · Staff · Oct 9, 2015 at 7:55 pm

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  Haha, well let me know if you get into anymore trouble!

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  jakepithf · Member · Oct 10, 2015 at 5:42 pm

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  Thanks Darnell, all files uploaded successfully. Thanks a lot for the help in getting this done :)

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  keaweather · Member · Oct 12, 2015 at 4:35 am

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  Hi,

  Can you please delete the import job? It has stuck again

  https://keaweather.wordpress.com

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  cdmwp20151008 · Member · Oct 12, 2015 at 6:04 pm

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  Hi Darnell,
  I’m also having problems with my import. I do no longer see the Importing process in my dashboard but the import is incomplete.
  I also haven’t received any email notifying me that the process is complete and it’s more than 24 hours.
  The blog I need help is: http://cdmwp2015.com/
  Thanks in advance!