Import Is Not Working

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  thewonbox · Member · Sep 28, 2014 at 12:45 pm

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  I imported content from one WordPress blog to a new one but nothing happened. I followed the directions, but more than a day later, I still keep getting a message that says “We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.”

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 28, 2014 at 3:26 pm

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  Hi there,
  Sometimes the importer needs Staff to reset it. I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  thewonbox · Member · Sep 29, 2014 at 12:48 am

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  Thanks, Timethief!

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  gracejiyoung · Member · Sep 30, 2014 at 10:23 pm

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  Hi there,

  I’m so sorry about that! I have reset the importer. If everything has not uploaded yet, please try again. If it’s a huge file it helps to split it up.

  Let me know if you have any questions with this!

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  writersforacause · Member · Oct 1, 2014 at 12:28 am

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  Thank you, Grace. I will try again.

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  gracejiyoung · Member · Oct 1, 2014 at 12:33 am

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  You’re welcome!

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  writersforacause · Member · Oct 1, 2014 at 1:18 am

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  All fixed. Hurray! Thanks!

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  gracejiyoung · Member · Oct 1, 2014 at 4:27 pm

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  Perfect!

  Cheers!