Import isn’t working.

  • Unknown's avatar
    danieljamesmolloy · Member ·

    It’s been over 24 hours and my import from Tumblr doesn’t appear to be working. Nothing has transferred, nothing appears to be happening as where it says how many posts, drafts, and pages have saved, everything still says ‘0’.

    When I try to redo it, I get a message that says ‘You can only have one running import at a time. Please wait for the current one to complete. If you need any further assistance please contact support.’

    The blog I need help with is: (visible only to logged in users)

  • kathrynwp · Staff ·

    Hi there – I’ve double checked to confirm your import is indeed still queued and waiting to run. Please do reconnect to your Tumblr account if you’ve already disconnected it.

    We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. Please allow this to run another 24 hours, and if it hasn’t completed by then, update us here. Thanks for your patience.

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