Import issues

  • Unknown's avatar
    werfollow · Member ·

    Greetings,
    My import seems to have gotten stuck, so I decided to cancel it and try again after waiting around an hour for it to kick off (the count of imported pages never went above 0, as well as the drafts and posts). However, after cancelling it, I am now unable to re-do it, despite clearing the import data multiple times, and even disconnecting and reconnecting my tumblr account to WordPress.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    I’ve reset the Tumblr importer for your site so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

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