Import Issues

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  sakamotorei · Member · Dec 4, 2018 at 5:38 pm

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  Hello. I am trying to import my tumblr site but it is taking a while so I cancelled it. I tried to reset the import with the ‘Clear account information’ button so I could retry but now it is stuck at ‘You can only have one running import at a time. Please wait for the current one to complete.’ However nothing is currently being imported.

  What can I do?

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Dec 5, 2018 at 12:21 am

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  Hi @sakamotorei, I’ve double checked to confirm your import is indeed still running. It didn’t cancel.

  We’re processing quite a few imports from Tumblr today, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. Please allow this to run for the next 24 hours, and if it hasn’t completed by then, update us here.

  You’ll want to read this too:
  https://en.forums.wordpress.com/topic/tumblr-imports/

  Cheers!

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  sakamotorei · Member · Dec 6, 2018 at 9:35 am

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  Hello! Thank you so much for your reply! I believe it’s been over 24 hours but the import doesn’t seem to be done nor can I import my other blogs. What can I do?

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  supernovia · Staff · Dec 6, 2018 at 7:14 pm

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  Thanks. We’ll just go ahead and try resetting for you then.

  Please give it another go here:
  https://sakamotorei.wordpress.com/wp-admin/admin.php?import=tumblr