Import no Importing over 48 hours

  • Unknown's avatar

    I’m unsure if this is actually the Import Stalling or if its just still in queue and i hate to bother someone to ask when it seems like a million other people are having the same problem and all taking out support but I just need to know if this is supposed to be happening.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi buggyh1203,

    It appears the Tumblr import on your site has now failed, so I’ve reset the importer so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re still experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted, but it could be a few days before your new import is processed.

    If some posts have already imported they will be skipped by the importer during your next attempt, so they should not be duplicated.

  • Unknown's avatar
  • @buggyh1203 it is stopped; did you go ahead and start importing again or are you all set?

  • Unknown's avatar

    Haven’t been able to restart because of snow constantly cutting out the power at our house an do dont know if the power cutting out would affect anything.

  • That won’t affect anything, no. As long as you’ve queued the import, the rest will happen on our servers. Your computer does not even need to be on in order for the import to proceed.

  • Unknown's avatar

    Ok thank you guys so much!

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