Import not finishing

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  gregpaulbarnett · Member · Sep 20, 2015 at 12:49 am

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  Hi…. I tried to import into by blog. It says on the page that it will finish in 24 hours. It has been that way for 2 weeks now. It says I should contact support if there is a problem but I can’t find a way to contact support directly. Anyone know how I can gave this rectified? Many thanks! Greg

  The blog I need help with is: (visible only to logged in users)

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  marioashley · Member · Sep 20, 2015 at 12:53 am

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  I can help.

  When contacting support ask your question just like you did but in the Tag area in the sidebar you must tag “modlook”. They will receive a notification and will respond within 24 hours.

  Here’s hour that works:
  https://en.support.wordpress.com/getting-help-in-the-forums/

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  staff-doublebassd · Staff · Sep 21, 2015 at 8:46 pm

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  Hi there,

  I have deleted the import job. Can you please try running the import again?

  digitalgaporg.wordpress.com/wp-admin/import.php

  If it fails again, please let us know and we can investigate further for you. Many thanks!