Import not resetting

  • Unknown's avatar
    scorpionosaint · Member ·

    I tried to import my but it got stuck after a while so I cleared the account info to restart the process and I won’t let me import again. And I got a message saying I already have an import running and I need to wait for it to complete.

    The blog I need help with is: (visible only to logged in users)

  • staff-zara · Staff ·

    Hi there,

    I’ve reset the Tumblr importer for your site so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

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