Import Not Running

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  goldenglorfindel · Member · Dec 4, 2018 at 3:56 pm

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  Hey there, I would like to import my Tumblr blog but it got stuck and now won’t re-start. Can you take a look please? Thank you

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Dec 4, 2018 at 4:07 pm

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  See: https://en.forums.wordpress.com/topic/tumblr-imports/
  Due to the changes at tumblr there is currently heavy traffic at the WordPress.com importer so please be patient as staff work through the backlog. They need to reset your importer themselves.

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  staff-zinnia · Staff · Dec 4, 2018 at 4:35 pm

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  Howdy –

  I’ve reset the Tumblr importer for your site so you can try again.

  If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

  If the new import doesn’t complete within 24 hours, please let us know.

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  goldenglorfindel · Member · Dec 6, 2018 at 8:24 pm

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  Hey, It’s been a few days and there’s no progress at all – should I keep waiting?

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  fstat · Staff · Dec 7, 2018 at 1:01 pm

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  Hi there,

  I’ve double checked to confirm your import is still queued. It didn’t cancel. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.

  We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog, though.