Import not working
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Since 2 weeks I still receive this message ▼
We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.
What to do next ?
Maybe I have used a xml file larger than 15 MB .
Please help me to get unblocked from this import page .
Big thanks
Vinh2HKVNThe blog I need help with is: (visible only to logged in users)
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Hi there,
I’ve tagged this thread for Staff assistance. Sometimes it happens that the import tool gets stuck for some reason. Please subscribe to the thread so you’re notified when they respond, and be patient while waiting for the Staff to look into that :)
Cheers!
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Hello captvinh2hkvn!
I have unlocked the import tool for you, could you, please, try again? Let me know if it get stuck again.
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Hi Stefani ,
You are writing « Please subscribe to the thread » . How to subscribe ?
Big thanks ! -
@captvinh2hkvn, on which site are you trying to import? And is the file an WordPress export file?
I checked your site, which is “vanhai2paris.wordpress.com”, and the import tool isn’t lock anymore.
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Dear Carina ,
I tried to import a WPC xml file coming from another blog of mine « maybienvh.wordpress.com » with another username vanhai2ph . Yes it is a WPC export file .
Thank you for the ” vanhai2paris.wordpress.com ” . The import tool is OK but I don’t know if I will succeed to import any xml file . The last 2 times , I failed and the import tool was blocked .
Best regards ,
Vinh2HKVN -
Dear Carina ,
I have made an import with a xml file of 8918 KB and it was instantly successfull .
Great . Thank you very much .
Vinh2SG -
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