Import option in tools inaccessible for subscribed site
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I have been trying for weeks to figure out how to set up a site here. Finally made some headway & then got on a plan. However, the site I want was actually made on my second site, which does not have a subscription. I got a tutorial about exporting from the second site, and got that export file in my email.
The problem with importing to the subscribed (first) is that the Tools option isn’t showing up in the menu, when I’m using my tablet, in Jetpack. I did contact WordPress support to get help with importing, as I couldn’t even import using the WordPress website in Chrome. I’m just continually stressed out about all the hiccups with finally getting my site finishes to publish. Please help.
The blog I need help with is: (visible only to logged in users)
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Hey, @ezwezd8055a70f0!
I understand you’re using the Jetpack app — I can suggest using the regular browser instead, and then:
Using the Export tool, you can move your WordPress.com site’s content to a new home on the internet. This guide will explain the step-by-step process for exporting your site’s content. Before You Get Started Before exporting your content: Make sure your site’s privacy settings are set to Public. This is required to ensure images are transferred to your new website. Clean things up aIf you want to move content to WordPress.com from another WordPress site (either WordPress.com or a WordPress.org site), use the Import Content option. This option will import a copy of your pages, posts, and media to your new WordPress.com site, but not plugins, theme, or other design elements. Import the Content To import content from another WordPress site: First, export your site’sIf this doesn’t help, we can certainly move the Premium subscription plan, domain, and your Professional Email subscription to your other site 😊
For this, please contact us via live chat and refer to this thread — our Happiness Engineers will certainly help! 😊
Our live chat support, included in eligible plans, connects you with our Happiness Engineers to help you with any aspect of WordPress.com. This guide will show you how to reach live chat and make the most of your support experience. How to Access Live Chat Support To contact WordPress.com support via live chat, take the following steps: Visit your website’s dashboard. Click the qu
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