Import Processing

tulipmania · Member · Jul 21, 2012 at 12:25 pm
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Hello!

I have a problem with importing contents from primary blog to secondary hidden blog. More than 24 hours keeps saying: “Processing…” , an email said “Failed” and nothing until now happened.

What I can do?

Regards,
FJA AbdulAmeer
Blog url: http://fjaa.wordpress.com/

The blog I need help with is: (visible only to logged in users)
tulipmania · Member · Jul 22, 2012 at 8:55 am
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Still saying: “Processing…”!

Could someone help me please??
tulipmania · Member · Jul 23, 2012 at 6:47 pm
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Why no one answering here???

More than 48 hours and nothing, just “Processing…” and “contact support”.
I want to stop Importing Processing to start again, how I could do that?

Where are the support team?
staff-blorbo · Staff · Jul 23, 2012 at 7:16 pm
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What is the URL of the blog you’re trying to import from?

Also, for future reference, we answer support requests from oldest to newest, so when you bump or reply to your own thread, it changes the age of the request to the most recent reply, effectively sending you to the back of the line.
tulipmania · Member · Jul 23, 2012 at 11:44 pm
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Hello.

URL from: http://tulipmania.wordpress.com
To: http://fjaa.wordpress.com

I appreciate your help and time. Thank you.

Regards,
FJA
staff-blorbo · Staff · Jul 23, 2012 at 11:50 pm
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Ok, there should be no problem there.

I have reset your importer. Would you please try again and let us know how it goes?
tulipmania · Member · Jul 24, 2012 at 5:15 am
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Thank you.

I tried again and no change, the same thing:

“Processing…
We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.”

And this time, there is no “Import failed” email.

* BTW, the XML file size is 175 KB.

Regards,
FJA
staff-blorbo · Staff · Jul 24, 2012 at 6:23 pm
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Yes, as the message states, it can take up to 24 hours for the import to complete.
tulipmania · Member · Jul 25, 2012 at 6:12 am
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Hello!

Unfortunately, it’s still processing:

“Processing…
We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.”

What could be the problem?

Regards,
FJA
staff-blorbo · Staff · Jul 25, 2012 at 7:31 pm
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Would you mind if I tried the import myself?
tulipmania · Member · Jul 26, 2012 at 3:09 am
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Hello again.

The problem is: I was able to export/import XML files easily with 4+ MB in few minutes. It’s fine to me if you do it now and sure I’ll thank you very much. But, what should I do next time when it’s happened again?

There are specific categories I want to transfer them from (Tulipmania) to (fjaa). The date from: May 2012 to July 2012:
1- مُفردَاتُ الصّمت
2- أحلامُ يَقَظة

*It’s in Arabic so I bring a screen shot ^^!
The two categorizes

* There is another thing maybe it belongs to this situation we have here. A few months ago this message comes every time I log-in my blog:
Cannot Access your dashboard

Thank you “macmanx” for your help.

Regards,
FJA
staff-blorbo · Staff · Jul 26, 2012 at 6:48 pm
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Ok, is that all you want to export/import, just that date range with those two categories?
tulipmania · Member · Jul 26, 2012 at 7:28 pm
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Hello.
For this time, Yes that’s all I want to export/import with all posts types in that two categories.

* Could you tell me when the problem is solved later, please?

Thank you.
staff-blorbo · Staff · Jul 26, 2012 at 8:34 pm
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When you say you were able to “export/import XML files easily with 4+ MB in few minutes,” does that mean that you’re no longer having the problem? If not, would you please elaborate?
tulipmania · Member · Jul 26, 2012 at 10:12 pm
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I mean before this report, I “was” able to do export/import without any problems and It was not take much time to complete the importing process.

But now, I don’t know where the problem is. So, it’s there and I need your help to fix it.

=)

Regards,
FJA
staff-blorbo · Staff · Jul 26, 2012 at 10:25 pm
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I have started the import.

If it works, you should receive confirmation within the next 24 hours.
tulipmania · Member · Jul 28, 2012 at 1:15 am
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Hello.

It’s the same, not imported, no “failed” email and still saying:
“Processing…
We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.”

:(
staff-blorbo · Staff · Jul 30, 2012 at 11:01 pm
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Ok, I made one more change.

Please feel free to try again, and it should hopefully work this time.
tulipmania · Member · Jul 31, 2012 at 6:55 am
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Thank you very much, It really worked fine!

I transferred files two times, every time I see the new posts there but I have to sign-out then sign-in to finish the “processing”.
And yes, two times I received emails: “Import successful”.

* In second time importing, this message came:
Media

What is this for?

—–

Can I ask another question about deleting secondary blog or I have to open a new topic?

—–

Thank you again.

Regards,
FJA
staff-blorbo · Staff · Jul 31, 2012 at 8:28 pm
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That means that I had looked at the previous blog’s Dashboard, so it thinks I’m an author. You can just assign anything attributed to me, back to you.

If you’re happy with the transfer, you can delete the other blog following this guide: http://en.support.wordpress.com/delete-site/

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