Import processing so long

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  serbashopindonesia · Member · May 18, 2014 at 7:57 am

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  Import still processing more than 3 hours whereas only 50 simple posts. I try to refresh page and still processing. What should i do? Need your help. Thanks.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 18, 2014 at 6:08 pm

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  Perhaps there is a high demand for the exporter/importer. Staff can reset the importer for you. I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  serbashopindonesia · Member · May 18, 2014 at 10:10 pm

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  Okay. I’ll be waiting. Thanks

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  timethief · Member · May 18, 2014 at 10:30 pm

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  You’re welcome.

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  serbashopindonesia · Member · May 19, 2014 at 8:38 am

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  Still no answer yeah? :)

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  jackiedana · Member · May 19, 2014 at 6:47 pm

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  I have reset your importer for you. You can try your import again at any time.

  If you continue to have trouble with this, please let me know what kind of export file you have, where your blog was before, and how large a file it is.

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  serbashopindonesia · Member · Jun 3, 2014 at 11:24 am

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  many thanks. great!

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  jackiedana · Member · Jun 3, 2014 at 5:47 pm

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  You’re welcome!