Import running, but nothing indicating that…

  • Unknown's avatar
    sjenkinscd · Member ·

    When I try to import a tumblr blog, I get told that there is an import running, and that I need to wait for the current import to finish. However, neither one of my two blogs are indicating that they are currently importing…

    Please help!

    The blog I need help with is: (visible only to logged in users)

  • avydun · Staff ·

    Hi there!

    I’ve double checked to confirm your import is indeed still running. It didn’t cancel and is not stalled either.

    We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. Please allow this to run for the next 24 hours, and if it hasn’t completed by then, update us here.

  • Unknown's avatar
    sjenkinscd · Member ·

    I can do that. Thank you.

  • Unknown's avatar
    sjenkinscd · Member ·

    Well, it’s been over 24 hours and its still not imported anything or shown any signs of completing. Can I get a cancel so I can try it again?

  • kokkieh · Staff ·

    Hi there,

    Your import is still waiting.

    I know you’re anxious to get your content across, but restarting the import now will cause it to take even longer at this point, given the current backlog we’re working through. For now the best thing to do is wait for the process to complete.

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