Import still not finish after 24 hrs

  • Unknown's avatar
    neverhollowed · Member ·

    Hi!

    It’s been 24 hours. The import is still not finished. There were only 4 items to import

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi neverhollowed,

    I’ve double checked to confirm your import is indeed still queued. It didn’t cancel. But please do reconnect to your Tumblr account if you’ve disconnected it.

    We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue (imports are processed in the order they are submitted). Please allow this to run for the next 24 hours, and if it hasn’t completed by then, update us here.

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