import still processing

• 

  skaoot · Member · Aug 8, 2015 at 12:11 pm

  • Copy link
  • Add topic to favorites

  Hi,

  I’m trying to import a WordPress blog, but now it keeps saying Processing… and it’s been over 24 hours for quite a while now. How do I get this fixed? Thanks!

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Aug 8, 2015 at 6:14 pm

  • Copy link

  Sometimes the importer gets stuck. Note that you can type modlook into the sidebar tags on this thread for Staff help and they will rest the importer for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  rachelmcr · Member · Aug 10, 2015 at 11:27 am

  • Copy link

  Hi there,

  The importer got stuck while processing your import — sorry about that! I just reset your importer so you can try that import again. Please let me know if you have any more trouble with that!