Import still processing after 24 hours

  • Unknown's avatar
    austinhsu · Member ·

    I have got an e-mail that my import was failed but I could not stop it. After more than one day it is still ‘importing’. Any ideas how to solve it?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    lizthefair · Member ·

    usually a 24+ hour import requires staff to reset the importer. I’ll mark this thread for staff assistance and someone will get back to you as soon as they can. That usually doesn’t happen on the weekend, but by Monday sometime you should have it sorted.

  • druesome · Staff ·

    Hey Austin!

    I gave the import another run and looks like it was successful. Can you kindly take a look around and check if everything’s ok? Thanks!

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