Import still processing after one day

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  colinmanson · Member · Feb 2, 2013 at 4:00 pm

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  Import still processing for hours for unknown reason.

  The blog I need help with is: (visible only to logged in users)

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  colinmanson · Member · Feb 2, 2013 at 5:25 pm

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  Is there a place to get an answer why this would be happening? Thank you.

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  auxclass · Member · Feb 2, 2013 at 5:57 pm

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  Flagged for the staff to help & reset the importer

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  creepingmadness · Member · Feb 2, 2013 at 6:00 pm

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  Thanks much.

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  colinmanson · Member · Feb 3, 2013 at 4:28 pm

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  Could someone please reset the importer for me? Thanks.

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  absurdoldbird · Member · Feb 3, 2013 at 5:45 pm

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  You’re going to have to wait for staff to see this and help you. And they tend not to work at weekends. Please be patient.

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  colinmanson · Member · Feb 3, 2013 at 6:13 pm

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  Thanks. I didn’t know.

  Appreciate the help.

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  jenia · Member · Feb 4, 2013 at 10:45 am

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  @colinmanson: I’ve reset your importer, you can try the import again now.

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  colinmanson · Member · Feb 4, 2013 at 3:29 pm

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  thanks jenia – appreciate it

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  colinmanson · Member · Feb 4, 2013 at 5:11 pm

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  Is it possible to reset it again please? It is stuck once more. Odd.

  Thank you.

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  kathrynwp · Staff · Feb 5, 2013 at 11:36 pm

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  Hi there – you have been contacted by our Terms of Service department by email. Please reply there if you have further questions, thank you.