import stuck
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I tried an import many days ago, but the loader page still says, ‘We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.’
Can someone reset this for me?
Thanks,
EllieThe blog I need help with is: (visible only to logged in users)
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I have added modlook to this thread so a staff member can assist with resetting your import.
Learn more about getting a moderator/staff reply for your questions:
https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question -
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Hi @elliehearts, it looks like the import completed, and your posts are there now. Can you confirm whether they’re all listed here?
https://wordpress.com/postAlso, you’ll want to be sure all of your images made it into the Media Library.
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It doesn’t look like any of the newest items I was attempting to move over are there. But more importantly, I can’t import anything new because when I click Import>Typepad, the screen still says:
“Processing…
We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.”
Thanks!
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Ah, I didn’t realize you were importing from Typepad. I’ve cleared that importer for you. Cheers!
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I’m having the same problem. It’s been loading since September 10. I had no response on my forum post. The site I am importing from is about to be shut down and I need to know if my import will work or not.
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@shcheer
Please do not create duplicate threads:
https://en.forums.wordpress.com/topic/import-loading-infinitely-says-to-contact-support-only-lets-me-post-on-forum?replies=1#post-2742880 Return to https://en.forums.wordpress.com/topic/import-loading-infinitely-says-to-contact-support-only-lets-me-post-on-forum?replies=2#post-2742887 -
Thanks so much, that did fix it, but I busted it again. I think I see why and will be more diligent on my line separators. Sorry about that! But can you please clear the Typepad importer again?
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