Import stuck

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  ariesyaban · Member · Oct 25, 2017 at 2:35 pm

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  I have tried to import my blog into personal hosting but there are notification :
  We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.

  can you fix it asap ?

  The blog I need help with is: (visible only to logged in users)

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  theblakesheep · Member · Oct 25, 2017 at 3:10 pm

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  Hello!

  Are you finding that your import is stuck? Has it been longer than 24 hours?

  Sometimes the importer does get stuck. If the file is large you may have to import Posts, Pages, etc. in separate files, or if the file is very large Staff may have to do the import.

  I tagged this thread with modlook for Staff help for you, they can reset the importer if necessary. Please subscribe to it so you are notified when they respond.

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  gemmacevans · Member · Oct 25, 2017 at 3:17 pm

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  Hi ariesyaban,

  We’re processing your import now and will send you an email when it’s all done.

  I can’t see any stalled imports on ariesyaban.wordpress.com. Can you confirm the URL of the site you are importing to? Also, which importer are you using? For example, Blogger.

  Once I know more, I’ll be happy to take a look.

  Thanks!

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  ariesyaban · Member · Oct 26, 2017 at 6:54 am

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  Case closed, its been imported. Thank you. :)

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  gemmacevans · Member · Oct 26, 2017 at 10:49 am

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  Good to hear, thanks for letting us know :)

  Happy blogging!