Import stuck

  • Unknown's avatar
    crystal227c85f6f4 · Member ·

    Hi I’m trying to import one site to a new site and the import is stuck at ‘Import in progress’. Please can you help?

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    We’ll be happy to help you with this. Can you tell us where you are importing the site from? And I see you have several sites with canceled WordPress.com plans. Can you also let us know which site you were working on?

    We’d love to help. If you have an existing WordPress site, you can follow our guide to import it entirely to WordPress.com:

    WP
    Import a Site » Import an Entire WordPress Site
    in WordPress.com Support
    3 min read
    If you have a website built with WordPress on another hosting provider, generally referred to as a self-hosted WordPress.org site, and want to move it to WordPress.com, use our Import Everything option. The Import Everything option will copy your existing self-hosted WordPress site to your new WordPress.com site, including your content, media, plugins, and the theme. Prerequisites A W

    Feel free to let us know if you have more questions.

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