Import Stuck

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  alessandrosimonelli · Member · Jan 7, 2019 at 8:59 pm

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  I uploaded a .zip file instead of a .XML, can a mod reset the import? Thank you.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jan 7, 2019 at 10:41 pm

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  Hi there,

  I do not see a pending import under either of your sites on file. Which site was it and what platform were you coming from?

  Thanks,

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  alessandrosimonelli · Member · Jan 8, 2019 at 6:54 am

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  It was another WordPress website, I just checked aand it’s still stuck, it says something along the lines of “Elaborating file Please Wait” (I had to translate from Italian, tried asking on the Italian forum but no one answered).

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  kokkieh · Staff · Jan 8, 2019 at 7:28 am

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  Can you please tell us the address of the site so we can check it for you?

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  alessandrosimonelli · Member · Jan 8, 2019 at 2:16 pm

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  I was trying to import a copy of my primary website nonsolobacchette.wordpress.com (which functions perfectly, I don’t want to delete it) into the other one notjustchopsticks.wordpress.com. I uploaded a .zip file instead of the .xml one and it has been stuck for 3 months. To be clear, the website that has the importer stuck is notjustchopsticks.worpress.com

  Thank you in advance for your help

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  supernovia · Staff · Jan 8, 2019 at 8:08 pm

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  Thanks @alessandrosimonelli, I was able to reset the importer for that site. Let us know if you need more help.