Import stuck, always asking to reassign users even after “success”

  • Unknown's avatar
    andrewitassistteamcom · Member ·

    Hello,

    The site appears to be stuck on on import. I did initially input a file too large (25mb), so that may be the issue. I tried cancelling and running it again to no avail. From what I’m reading I need to limit my files to 15mb or less, but need someone to reset it before doing so. If someone can assist me I would appreciate it.

    Thank you.

    The blog I need help with is: (visible only to logged in users)

  • robertghetau · Staff ·

    Hi there!

    We reset the importer state for you. However, we also reached out via email, and we’re going to wait for your reply there if you have any follow-up questions for us.

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