import stuck on importing

  • Unknown's avatar
    jasonyjlee97 · Member ·

    Hi, I’ve been trying to combine two blogs into one. Both of them are wordpress platform. However when I imported my other site into this one, only it keeps saying ‘this will take a moment’ and it’s been several days like this. Can this reset? I would like to try it again Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    sayali29 · Member ·

    Hi there,

    I’m tagging this thread for staff attention so that they can help you to reset the stuck import.

    Someone from staff would reach out to you ASAP.

    Regards,
    Sayali

  • kokkieh · Staff ·

    Hi there,

    I’ve reset the importer for your site.

    The reason it failed is because you did not unzip the export file first. Please make sure you unzip it (in Windows right-click and select Extract All), and then import the .xml files inside it instead.

  • The topic ‘import stuck on importing’ is closed to new replies.