import under free biz…then downgrade to personal

  • Unknown's avatar
    dawmixmaster · Member ·

    RE: I dont understand what happens after the 7 days of free biz plan? 

    My site is in 30 period after 7 day expire of biz / import.

    if i upgrade right now to Personal how/where do i see all my now quarantined data/site/pages/ etc

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    if i upgrade right now to Personal how/where do i see all my now quarantined data/site/pages/ etc

    When you import your site using our migration plugin, it will be imported exactly as it is, including all the plugins and custom themes you have on your current site.

    However, please note that these themes and plugins will only work if you continue with our Business plan. The Personal Plan uses our shared hosting resources (and does not have dedicated resources like our Business sites do) so they are not able to run plugins. With this in mind we will need to remove all plugins and 3rd party themes in order for you to proceed to the Personal Plan.

    Downgrading a site (removing plugins and themes) can often lead to lost content, so we do not typically recommend that you downgrade in this way. You have a few options here:

    Let us know how you would like to proceed or if you have any questions.

  • Unknown's avatar
    dawmixmaster · Member ·

    Downgrade (remove all plugins and themes) and proceed under the Personal Plan

    —-> the content/admin is not accessible is it? I dont see where I could access plugs/theme becasue it got auto downgraded to free

  • aleone89 · Staff ·

    Hello there,

    The content would remain in place, and you are able to access the site in WP Admin view.

    You would be able to install plugins and themes on the current free plan.

    Are you looking to re-upgrade the site to the WordPress.com Business plan?

    Many thanks!

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