Import will not stop!

  • Unknown's avatar
    caitatonic16 · Member ·

    I am trying to import my Tumblr. The import seemed to be stuck so I followed directions to click clear information, which it says that will stop any currently going imports. When I tried to start it again, it said only one import can go at one timeif you still have problems contact support. I even disconnected and reconnected Tumblr and left it alone for a while to see if that would help, but no dice.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    I’ve reset the Tumblr importer for your site so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

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