Import wordpress blog locked

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  dave7986 · Member · Jan 17, 2014 at 5:03 pm

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  Dear rachelmcr Happiness Engineer,
  you already solved my problem for my other blog today could you do the same for this one?
  thank you very much for your help

  Hi there,

  I translated your message using Google Translate:

  The import my wordpress blog to another does not end. I started the process it there’s one week yet nothing changes. I can not retry or cancel the procedure. When I go to import a message informing me that the import is in progress and no new mail within 24 hours you must contact support. Could you help me? I find myself stuck really stuck.

  I’m sorry for the trouble you had importing your blog. I just reset your importer, so you can try starting the process again. If you continue to have trouble with it, please let me know. :)

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 17, 2014 at 5:03 pm

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  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  jackiedana · Member · Jan 17, 2014 at 6:32 pm

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  I have reset your importer for you. You can try your import again at any time.

  If you continue to have trouble with this, please let me know what kind of export file you have (where was your blog before) and how large a file it is.