import xml-file

• 

  miketomaleblog · Member · Apr 14, 2017 at 7:51 am

  • Copy link
  • Add topic to favorites

  Hello,

  My import is taking more than 12 hours. The size of the xml-file is 23,7mb. It contains 2600 articles. The icon keeps spinning, even when i do a page refresh.

  Is this normal? What can i do? How do i know the import works?

  Thanks for your suggestions

  (I am moving from a standalone wordpress site to a free version of wordpress.)

  The blog I need help with is: (visible only to logged in users)

• 

  justjennifer · Member · Apr 14, 2017 at 7:59 am

  • Copy link

  I’ve tagged this for Staff assistance.

  https://en.support.wordpress.com/import/
  https://en.support.wordpress.com/coming-from-self-hosted/

• 

  miketomaleblog · Member · Apr 14, 2017 at 11:51 am

  • Copy link

  So, i should wait till they respond? Oke, thanks

• 

  kokkieh · Staff · Apr 14, 2017 at 1:07 pm

  • Copy link

  Hi there,

  I’ve reset the importer on your site, but you’ll need to split your file up into smaller pieces before you try to import it again. We have a limit of 15MB for import files.

  You can find a tutorial on how to split up your import file here:

  http://www.wpbeginner.com/wp-tutorials/how-to-split-large-xml-files-in-wordpress/

• 

  miketomaleblog · Member · Apr 14, 2017 at 1:14 pm

  • Copy link

  thanks, i’ll give it a try

• 

  miketomaleblog · Member · Apr 14, 2017 at 1:20 pm

  • Copy link

  the icon is still turning om my blog, so i cannot import. Didi manage to split the file in two parts.

• 

  kokkieh · Staff · Apr 14, 2017 at 1:32 pm

  • Copy link

  I don’t see an in-progress import on your site, and the site logs also don’t show a new import. You’re importing to http://miketomaleblog.wordpress.com/, correct?

  Depending on your connection, the file might take several minutes to upload before the import actually starts. Once the import starts it will take a few hours to complete. If it takes more than 24 hours, let me know and I can check if the importer stalled again.

  I would suggest you split that file into more than just two pieces. Smaller import files tend to import much more easily than large ones.

• 

  miketomaleblog · Member · Apr 14, 2017 at 1:37 pm

  • Copy link

  sorry, i cannot upload. The icon is still turning and the button is faded and mentions; upoad in progress (bezig met importeren)

  i split in more parts.

  I have an image but can’t send you that

• 

  kokkieh · Staff · Apr 14, 2017 at 1:41 pm

  • Copy link

  On which site? I don’t see any import that is busy on http://miketomaleblog.wordpress.com/

  Can you try importing the file here instead:

  https://miketomaleblog.wordpress.com/wp-admin/admin.php?import=wordpress

• 

  miketomaleblog · Member · Apr 14, 2017 at 1:55 pm

  • Copy link

  That did the trick!. Thanks very much!

  regards, Mike

• 

  kokkieh · Staff · Apr 14, 2017 at 2:56 pm

  • Copy link

  Excellent :)

  Thanks for letting me know.