Import .xml to move from WP.org to WP.com

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  fionasanggang · Member · Nov 15, 2015 at 8:26 pm

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  I’ve followed the guide to import from my self-hosted WP.org blog to my new WP.com blog.

  As stated after importing ‘If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.’ it has been more than 24 hours now and the import is still not done, so I was hoping to get touch with someone from support. But this seems to only let me ask the public forums… I hope someone knows how to fix this?

  The blog I need help with is: (visible only to logged in users)

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  micawbr · Member · Nov 16, 2015 at 2:30 am

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  If you are still waiting on the importer to finish, a WordPress.com staff member will probably have to reset it. For that add “modlook” to the tags section in this forum thread. Make sure you’re subscribed to the topic so you’ll be notified when there is a response.

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  fionasanggang · Member · Nov 16, 2015 at 2:32 am

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  Thank you micawbr, have added the ‘modlook’ tag as suggested.

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  staff-doublebassd · Staff · Nov 16, 2015 at 7:37 pm

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  Hi there,

  I have deleted the import job. Can you please try running the import again?

  showgizmo.wordpress.com/wp-admin/import.php

  If it fails again, please let us know and we can investigate further for you. Many thanks!

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  fionasanggang · Member · Nov 16, 2015 at 8:43 pm

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  Thank you darnelldibbles, I have re-started the import.

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  staff-doublebassd · Staff · Nov 16, 2015 at 10:10 pm

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  You’re welcome! Keep me updated!

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  fionasanggang · Member · Nov 17, 2015 at 11:03 pm

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  darnelldibbles (or any other mod), the import still hasn’t completed. Could you help?

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  chrisrudzki · Member · Nov 17, 2015 at 11:18 pm

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  @fionasanggang:

  Sorry it’s still not working for you!

  Can you email us the xml file? You can do so at [email protected]

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  fionasanggang · Member · Nov 23, 2015 at 6:38 am

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  For anyone who comes across this in the future: problem was my .xml file was too large. Sent the file to [email protected] with the name of the blog I was trying to import it to, and they sorted it out for me.

  Marking this as resolved.