Important- Issues with our Word Press Account on Inside Chic
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Issues that we are facing
1)Original User is getting redirected to a different user(Happening for all the accounts on InsideChic Blog
2)We are unable to login into word press
Having problems resetting the password (Not getting confirmation mail after hitting ‘forgot my password’ secondly unable to change password from the dashboard for the user who’s passwords needs to be changed.
3)Having issues Editing the post on the blog through the Dashboard (None of the post are getting deleted, None of the post can be saved as a draft)
4) When we trying editing a post we are getting a 503 error -
Hi there,
You failed to provide the URL of the exact site referred to. About 30% of those who post here daily ought to be posting to wordpress.ORG support and that is why we need to know the actual URL of the site you refer to.
Please type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site so you know where to post for support.
This is wordpress.COM support. We do not provide support for local installs of wordpress.ORG software, or for wordpress.ORG software installs on paid hosting, linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service -
<<https://insidechic.chicos.com/>>
url for the blog
url for the site <<https://www.chicos.com/store/>>We are facing issues on the word press dashboard
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insidechic.chicos.com is hosted by Akamai
Name Servers:
insidechic.chicos.com.edgekey.netThat site is not on wordpress.COM servers. Our support docs do not apply to it. We do not provide support for it. You are posting to the wrong support forum.
This is wordpress.COM support. We do not provide support for local installs of wordpress.ORG software, or for wordpress.ORG software installs on paid hosting, linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service -
The problem is not with loading the site..or hosting the prb is logging into word press…or managing accounts in word press dashboard..can you share support contact ..where we can discuss the issue ?
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The wordpress.ORG support forum is at http://wordpress.org/support.
The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/
If you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
We are asking for a contact/ help number as we are unable to login into our account..and unable to reset our passwords..
it would be great if you share the contact information or schedule a call for us.
Thanks -
We are asking for a contact/ help number as we are unable to login into our account..and unable to reset our passwords..
it would be great if you share the contact information or schedule a call for us.
Thanks -
Please clearly understand that we do not have passwords or any login information for a sites like that one which are NOT on our WordPress.COM servers.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
We do NOT provide support for that site.
Read what I posted above and act on it please.
wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
P.S. There is no phone support at wordpress.COM support or at wordpress.ORG support either.
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