Imported WordPress blog and lost theme and formatting

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  verhanika · Member · Dec 28, 2012 at 7:23 pm

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  I imported my wordpress blog to my domain name and the theme and formatting did not come with it. How can I restore this without having to set it all back up again and have to pay for the theme again?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 28, 2012 at 7:26 pm

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  WordPress.COM themes cannot be exported and run on WordPress.ORG software, and WordPress.ORG themes cannot be exported and on WordPress.COM software either.

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  verhanika · Member · Dec 28, 2012 at 7:28 pm

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  I understand the difference. How can I check on this?

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  timethief · Member · Dec 28, 2012 at 7:28 pm

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  How can I restore this without having to set it all back up again and have to pay for the theme again?

  If you purchased a premium theme here at WordPress.COM then contact the theme designer linked to in the footer of the theme and ask if there is a WordPress.ORG version of the theme you can obtain.

  Note: Premium Themes are customized for WordPress.com usage only, and cannot be transferred to self-hosted WordPress.org sites.

  Premium Themes

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  verhanika · Member · Dec 28, 2012 at 7:29 pm

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  The theme is the same, the only difference is the color palette and the font.

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  timethief · Member · Dec 28, 2012 at 7:30 pm

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  What is the name of the theme?
  Which direction are you moving?

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  verhanika · Member · Dec 28, 2012 at 7:32 pm

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  The theme is Twenty Twelve.

  I’m trying to use a green color palette and a font only available through the extra customization you can purchase.

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  timethief · Member · Dec 28, 2012 at 7:34 pm

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  Thanks for the name of the them.
  Please post an active link starting with http:// to the exact site you are working on.

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  verhanika · Member · Dec 28, 2012 at 7:36 pm

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  http://artisticfinancialplanning.wordpress.com/

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  timethief · Member · Dec 28, 2012 at 7:38 pm

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  Thanks. This thread will be moved to the CSS editing forum for you.

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  verhanika · Member · Dec 28, 2012 at 7:38 pm

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  And here’s the domain I moved it to

  http://www.artisticfinancial.com/

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  timethief · Member · Dec 28, 2012 at 7:38 pm

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  P.S. The theme is not Twenty Twelve on that site it’s Twenty Ten.

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  verhanika · Member · Dec 28, 2012 at 7:39 pm

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  Thanks!

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  timethief · Member · Dec 28, 2012 at 7:43 pm

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  I apologize for not asking for both URLs up front. Because I did not do that I wasted your time and mine.

  This site > http://www.artisticfinancial.com/ is not a free hosted WordPress.COM blog. We cannot help you with it here at all.

  You must register a WordPress.ORG username account on the top right hand corner of this page http://wordpress.org/support/ and post to the correct support forum for that software.

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  verhanika · Member · Dec 28, 2012 at 7:53 pm

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  Great. Where can I go to get my money back for the ability to customize my theme?

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  timethief · Member · Dec 28, 2012 at 7:56 pm

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  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  

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  timethief · Member · Dec 28, 2012 at 7:56 pm

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  P.S. If applicable see http://en.support.wordpress.com/bundles/#canceling-a-bundle