Importer error

  • Unknown's avatar
    illandnochill · Member ·

    Hi, ive been trying to import a blog. The first time I tried the importer started but was acting strangely so after some time I thought it might be stuck and restarted it as the page suggested. Now I can’t start a new import, every time I try I get the error message that I can’t have more then one import running at a time, even though an import isnt running anymore. Help would be greatly appreciated :)

    The blog I need help with is: (visible only to logged in users)

  • staff-zara · Staff ·

    Hi there,

    I’ve reset the Tumblr importer for your site so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

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