Importer help

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  dearfutureai · Member · Dec 4, 2018 at 7:50 am

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  my importer thinks it is still running; however, I have already cleared the account information, disconnected from the source, and closed the importer: none of these functions successfully corrected the issue.

  The blog I need help with is: (visible only to logged in users)

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  avydun · Staff · Dec 4, 2018 at 9:00 am

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  Hi there!

  It appears your Tumblr import was ongoing. For now, I’ve reset the Tumblr importer for your site so you can try again afresh.

  If it seems to take long, please be patient and don’t try canceling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

  If the new import doesn’t complete within 24 hours, please let us know.