Importer not working

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  lokilickedme · Member · Dec 4, 2018 at 2:34 am

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  I’m trying to import my tumblr blog. It hung and had no progress for several hours, so I canceled and did a reset. Now when I try to start the importer it tells me I can’t start a new import while one is already running – but I stopped the only one that was running. I even disconnected from tumblr entirely and reloaded. Help?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Dec 4, 2018 at 8:32 am

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  Hi there,

  I’ve reset the Tumblr importer for your site so you can try again.

  If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

  If the new import doesn’t complete within 24 hours, please let us know.